Gold Acquisition Program
Have you acquired an existing practice?
Acquiring an existing practice comes with its own set of challenges. Our Gold Acquisition Program is designed to help you navigate the transition, optimize your newly acquired practice's performance, and set you up for long-term success. We work closely with your team to evaluate your practice's strengths and weaknesses, develop a customized action plan, and provide ongoing support. This ensures a smooth integration and growth while retaining patients and team members throughout the process.
How we help
Patient Advocacy
We train your team to become patient advocates, strengthening relationships and increasing patient appreciation for your work.
Communication Skills
Through personalized coaching, we enhance your team's communication skills and understanding of the patient experience, creating a more effective and efficient practice.
SWOT
Our comprehensive SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis evaluates each aspect of the practice's business systems, identifying areas for improvement.
Action Plan
Based on our analysis, we provide you and your team with an evidence-based, step-by-step Action Plan and Implementation Report to guide you through the optimization process.
Program
timeline
Start
Prior to closing on the practice, we provide unlimited telephone and email support. We review the timeline and activities to ensure a seamless acquisition, and distribute questionnaires to team members to gather their current impressions of the office environment. We also assist in creating a Transition Letter to communicate the change to patients.
Month 1
Our initial on-site visit spans four days. We begin by meeting with you to review team questionnaires and personality profiles. Over the next four days, we conduct an in-depth analysis and implement business systems. Day two is reserved for training and you do not see patients. Day three is reserved for one-on-one training with staff from each department. Day four's afternoon is a wrap-up meeting of the week's training. We deliver a 30-day action plan and a comprehensive Practice Analysis Report within three weeks of the visit.
Months 2 & 3
We conduct monthly video conference coaching sessions with you and your team, focusing on progress monitoring, implementation updates, and fee analysis, as well as reviewing the progression of goals and accountability of system incorporation.
Month 4
Our second on-site visit is one full day. We hold one-on-one team meetings throughout the workday, with no patients scheduled in the afternoon. We also meet with you to review the team's progress and the practice's performance.
Months 5 & 6
We continue monthly video conference coaching sessions, concentrating on progress monitoring, implementation updates, and overhead analysis.
Month 7
Our third on-site visit spans four days, mirroring the initial visit's structure. We conduct an in-depth analysis and implementation, with the last two days reserved for training without patients scheduled. We provide a 30-day action plan and a Practice Analysis Report within three weeks of the visit.
Months 8-10
Monthly video conferencing coaching sessions resume, focusing on progress monitoring, implementation updates, overhead analysis, and team bonus structures.
Month 11
During our fourth on-site visit, we'll be with you and your team for another full day. We hold one-on-one team meetings throughout the workday, with no patients scheduled in the afternoon. We meet with you to review the team's progress and the practice's performance.
Month 12
The program concludes with a video conference with you to recap the year's progress, discuss the practice's growth, and outline the next steps for continued success.
Have questions?
Find answers here.
What is the difference between the Gold and Silver Acquisition Programs?
The primary difference between the Gold and Silver Acquisition Programs lies in the length and depth of support. The Gold program is a comprehensive 12-month program with more extensive on-site visits and ongoing coaching, while the Silver program is a 6-month program with a more streamlined approach to help you navigate the acquisition process and optimize your practice.
What can I expect from the Gold Acquisition Program?
The Gold Acquisition Program offers a comprehensive suite of services to help you successfully integrate and grow your newly acquired practice. Throughout the year, we will work with you to develop goals and objectives, analyze production and collection statistics, conduct a financial history analysis, optimize your hygiene department, train and manage staff, streamline patient flow and scheduling, evaluate patient demographics, improve daily operations, increase hygiene retention, enhance treatment planning, develop a technology plan, manage overhead and insurance systems, assess facility capacity, and create effective internal and external marketing strategies.
We cannot speak highly enough about the exceptional service provided by Gene and her team during our dental office transition. From the moment we engaged her services, we totally knew we were in expert hands.
Gene brought a level of expertise and understanding that exceeded our expectations. Her deep knowledge of dental practice management and the intricacies of transitioning made the entire process smooth and efficient. She took the time to listen to our concerns, understand our goals, and tailor her recommendations to suit our specific needs. She even found things that the previous practice owner neglected to mention in our initial contract!
If you are hesitant at all or don’t know who to choose as your dental consultant, look no further! As I began my start-up children’s dental practice, Gene St. Louis has been an integral part of my journey, growing and teaching me things I never knew I needed to know. She carries a wealth of knowledge and connections. She will help you to establish systems and guide you towards bring the vision you’ve carried into a reality. Gene was with me and for me through the joyous and tough times. She will fight FOR you and help push you towards your success. She continues to be my go to person when I have questions, and she ALWAYS makes herself available. Gene St. Louis and her team will be the best investment you've made for yourself!
I wanted to take a moment to express my sincerest gratitude for your invaluable contributions and support throughout the past year. Your expertise, dedication, and professionalism have truly made a difference in my practice, and I am deeply thankful for all the hard work you and your team have put in. Your insights and guidance have been instrumental in achieving our goals and overcoming various challenges [...] Thank you once again for your outstanding support and collaboration over the past year.
I had an outstanding experience with Gene! Gene's expertise and support was critical in my journey of building a start-up and transitioning to practice ownership and management. She has a wealth of knowledge on all aspects of the process and has made herself readily available for any and all questions that have come up. Gene has also provided an encyclopedic quantity of written practice management materials, which are of the highest quality. Countless times, she has steered me in the right direction, and saved me copious amounts of time and money. I highly recommend Gene and her team!
I am collaborating with Gene on my pediatric dental start-up, she has been absolutely phenomenal throughout this journey. From guiding me and ensuring I don't overlook any crucial steps, to offering valuable recommendations for every aspect required for a successful start-up, to being readily available to answer my late-night texts and calls and providing reassurance. Working with Gene and her team has been a great experience, and I highly recommend them to anyone in a similar venture.
We had the pleasure of working with Gene St. Louis Consulting and I cannot recommend their services highly enough! Their expertise in the industry was evident from the very beginning, and their personalized approach to us was exactly what we needed. They took the time to understand our unique challenges and goals and provided us with practical, effective solutions that helped us start our own practice. Their guidance and support were invaluable, and we are grateful to have had the opportunity to work with such a knowledgeable and professional consultant.
Gene and her team are fantastic. She helped me start my endodontic practice and was a wonderful resource. I was prepared and able to establish a dream practice with her help. Gene is one of the best in dental--she was available anytime I needed her advice and help. Molly and Paige are wonderful as well and everyone truly cares about my practice and me. I cannot say enough good things about this consulting group! It is the best decision I made to use Gene and her team in my start-up. I could not be as successful right away without them. Using GSL Consulting is worth the expense. If you are planning to start a dental practice, you need to be using Gene!
My wife started her dental office about a year ago and Gene has been super helpful from day 1. She has all the answers and knows the “behind the scenes” of all the players. It’s refreshing to have someone in your corner.
Most of the vendors are getting a cut for every referral they make, so you don’t know if a vendor is legitimately good or if your referral is getting a kickback. Gene doesn’t accept kickbacks, so if she refers to a vendor (there will be a lot of them!!) you know they are the best!!!
We call her the Godmother of the office because we call her in a panic constantly!!
"Gene St. Louis Dental Consultant Company, led by the remarkable Gene St. Louis and Paige Marshall, are an absolute game-changer in the dental industry. Gene and Paige bring a wealth of knowledge, experience, and innovation to every consultation, and their passion for helping dental practices thrive is truly inspiring. I value Gene St. Louis's unique perspective and unwavering support in navigating the challenges of our field. Her tailored strategies have revolutionized the way I approach patient care, practice management, and professional growth. The impact of their guidance is evident in the success and satisfaction of our practice. With Gene St. Louis consultants at the helm, I have full confidence that our practice is on the path to continued success. Thank you, Gene St. Louis Dental Consultant Company, for your exceptional service and commitment to excellence!
As a dentist navigating the transition after our retiring partner left, we knew we needed to overhaul our systems and improve efficiencies, but we had no idea where to start. Overwhelmed and drowning in busy work, we sought the expertise of Gene St Louis Consulting. From the moment we met Gene and Paige, we knew they were the key to achieving our goals. Their confidence was contagious, making it easy to trust them immediately.
If you are hesitant at all or don’t know who to choose as your dental consultant, look no further! As I began my start-up children’s dental practice, Gene St. Louis has been an integral part of my journey, growing and teaching me things I never knew I needed to know. She carries a wealth of knowledge and connections. She will help you to establish systems and guide you towards bring the vision you’ve carried into a reality. Gene was with me and for me through the joyous and tough times. She will fight FOR you and help push you towards your success. She continues to be my go to person when I have questions, and she ALWAYS makes herself available. Gene St. Louis and her team will be the best investment you've made for yourself!
I had an outstanding experience with Gene! Gene's expertise and support was critical in my journey of building a start-up and transitioning to practice ownership and management. She has a wealth of knowledge on all aspects of the process and has made herself readily available for any and all questions that have come up. Gene has also provided an encyclopedic quantity of written practice management materials, which are of the highest quality. Countless times, she has steered me in the right direction, and saved me copious amounts of time and money. I highly recommend Gene and her team!
I am collaborating with Gene on my pediatric dental start-up, she has been absolutely phenomenal throughout this journey. From guiding me and ensuring I don't overlook any crucial steps, to offering valuable recommendations for every aspect required for a successful start-up, to being readily available to answer my late-night texts and calls and providing reassurance. Working with Gene and her team has been a great experience, and I highly recommend them to anyone in a similar venture.
We had the pleasure of working with Gene St. Louis Consulting and I cannot recommend their services highly enough! Their expertise in the industry was evident from the very beginning, and their personalized approach to us was exactly what we needed. They took the time to understand our unique challenges and goals and provided us with practical, effective solutions that helped us start our own practice. Their guidance and support were invaluable, and we are grateful to have had the opportunity to work with such a knowledgeable and professional consultant.
My wife started her dental office about a year ago and Gene has been super helpful from day 1. She has all the answers and knows the “behind the scenes” of all the players. It’s refreshing to have someone in your corner.
Most of the vendors are getting a cut for every referral they make, so you don’t know if a vendor is legitimately good or if your referral is getting a kickback. Gene doesn’t accept kickbacks, so if she refers to a vendor (there will be a lot of them!!) you know they are the best!!!
We call her the Godmother of the office because we call her in a panic constantly!!