Training
Looking to level up your practice?
"I created our courses with the belief that training improves performance. The employee who receives the necessary training is more able to perform in their job role. In addition, well-trained staff leads to increased job satisfaction and morale among team members, resulting in increased productivity." - Gene St. Louis, CEO.
How we help
Executive Leadership Training
This one-day course is designed for new or existing practice owners looking to enhance their business leadership abilities. You'll learn about different leadership styles and the essential business systems for operating your practice, including understanding profit and loss statements, cash flow, insurance billing, goal setting, HR compliance, and hiring. The program can be delivered in San Diego or at your practice location.
Goal Setting & Execution
This one-day program, created for doctors or office managers, focuses on setting goals based on the doctor's short-term and long-term vision for the practice. You'll learn how to implement or review the practice's core values and create a team incentive plan based on financial and behavioral goals. The program can be delivered on-site or online.
Case Management & Treatment Acceptance
This two-day program is designed for the doctor, office manager, and entire staff. You'll learn strategies to reduce appointment slippage, minimize case follow-up time and labor, capture diagnosed and incomplete treatment, balance production and revenues, increase treatment acceptance, conduct daily alignment meetings, present financial arrangements, and develop tracking methods to monitor progress. The program is delivered at your practice.
Ideal Day Scheduling
This one-day program is created for all practice staff and is delivered online or onsite. You'll learn how to establish production baselines for doctors and hygienists, set attainable goals based on current reality and the doctor's vision, implement effective scheduling strategies, create templates utilizing dovetail techniques, and discover the value of a second assistant.
New Patient "WOW" Experience
This one-day program, designed for the doctor and entire team, is delivered at your practice. You'll learn how to develop "first impression" language, review baseline records and implement growth strategies, and follow a step-by-step guide to capture the potential relationship "value" of each patient. The program focuses on amplifying awareness and education around comprehensive care, motivating patients to seek optimal care, and increasing the value of the provider's time.
Financial Presentation Training (Making Dentistry Affordable)
This half-day program, created for front office staff and delivered online, focuses on developing language skills to help patients overcome the "insurance mindset." Your team will learn skills for financial discussions, introduce scripts for 3rd party financing, and present a "value" mindset rather than an "expense" mindset to patients.
Program
timeline
Have questions?
Find answers here.
Can I customize a training program for my practice?
Yes, we understand that every practice has unique needs and challenges. We can work with you to create a customized training program that addresses your specific goals and areas for improvement. Contact us to discuss your requirements, and we'll be happy to develop a tailored solution for your team.
How do I know which training program is right for my practice?
The best way to determine which training program is most suitable for your practice is to give us a call! We can help you assess your current challenges, goals, and areas where you feel your team could benefit from additional education and skill-building. We recommend reviewing our course offerings and identifying the programs that align with your priorities. If you're unsure or have specific needs not addressed by our standard courses, please reach out to us, and we'll be happy to guide you in selecting the most appropriate training or creating a customized program for your practice.