CEO/Founder Gene St. Louis

Silver Consulting Program

Want to grow your practice?

The Silver Consulting Program is a targeted 6-month plan designed to help you achieve greater customer satisfaction and streamline your business systems. Our team works closely with you to develop patient advocate roles, enhance communication skills, conduct a thorough SWOT analysis, and create a customized Action Plan. Throughout the program, we'll guide you in setting goals, analyzing financial data, optimizing your hygiene department, training staff, improving patient flow, managing overhead, and more. With our support, you'll be well-equipped to grow your practice and provide exceptional patient care.

How we help

Treatment Planning, Follow-up, and Case Acceptance

Treatment Planning, Follow-up, and Case Acceptance

We help you optimize your treatment planning process by providing your team with the tools and training needed to effectively communicate the importance of recommended treatments to patients. Our focus is on improving case acceptance rates through enhanced presentation skills, streamlined case conferencing, and effective financial arrangements, all while monitoring progress to ensure continuous growth.

New Patient Experience

New Patient Experience

Our team works with you to create a memorable and positive "WOW' experience for new patients from the moment they first contact your practice. We offer guidance on creating a welcoming atmosphere, effectively communicating your practice's unique value proposition, and ensuring a smooth and efficient onboarding process that sets the stage for long-term patient relationships.

Hygiene Strategy

Hygiene Strategy

We collaborate with your team to optimize your hygiene department's performance, focusing on increasing productivity, enhancing patient education, and improving retention rates. Our strategies include implementing efficient scheduling systems, promoting the value of preventive care, and developing targeted marketing initiatives to attract new patients and reactivate inactive ones.

Define Job Roles and Accountability Systems

Define Job Roles and Accountability Systems

Our consultants work closely with you to clarify team member roles and responsibilities, ensuring that everyone is working towards common goals and contributing to the practice's success. We help you establish clear expectations, develop performance metrics, and implement accountability systems that foster a culture of ownership and continuous improvement.

Program
timeline

Start

Prior to the initial on-site visit, we offer unlimited telephone and email support, and work with you to review the agenda and ensure a seamless consulting visit. We provide questionnaires and personality profiles for team members and doctors regarding current systems, and distribute personal profiles for individual team members.

Month 1

Our initial on-site visit takes place over four days. We meet with you to review team questionnaires and personality profiles the evening prior to the visit. During the four days, we conduct an in-depth analysis and implement business systems based on a customized agenda. We then deliver a 30-day action plan and a comprehensive Practice Analysis Report within three weeks of the visit.

Month 2

During the second month, we conduct one-on-one team meetings via video conferencing and provide a 30-day action plan to maintain progress and address any challenges faced since our last visit.

Months 3-5

We continue to hold monthly video conference coaching sessions with you and your team, focusing on progress monitoring, implementation updates, overhead analysis, and fee analysis to ensure continued growth and optimization.

Month 6

We review the progress of systems and implementation, evaluate the Action Plan, and discuss next steps for the practice to maintain momentum and achieve long-term success.

Have questions?
Find answers here.

What's the difference between the Silver and Gold Consulting programs?

The Silver and Gold Consulting Programs differ in the duration and depth of support. The Gold program is a comprehensive 12-month plan with more extensive on-site visits and ongoing coaching. The Silver program is a targeted 6-month plan designed to provide focused guidance and support in key areas of practice growth and optimization.

How can I benefit from consulting services as a dentist and practice owner?

As a dentist and practice owner, consulting services can help you navigate the complexities of running a successful dental practice. By working with experienced consultants who understand the unique challenges and opportunities in the dental industry, you can gain valuable insights, strategies, and tools to optimize your operations, enhance patient experiences, and achieve sustainable growth. Consulting services can help you identify areas for improvement, develop actionable plans, and provide ongoing support and accountability to ensure you reach your goals, so you can focus on providing top-notch care to your patients.

A couple of women sitting next to each other.

What clients have to say

We cannot speak highly enough about the exceptional service provided by Gene and her team during our dental office transition. From the moment we engaged her services, we totally knew we were in expert hands.

Gene brought a level of expertise and understanding that exceeded our expectations. Her deep knowledge of dental practice management and the intricacies of transitioning made the entire process smooth and efficient. She took the time to listen to our concerns, understand our goals, and tailor her recommendations to suit our specific needs. She even found things that the previous practice owner neglected to mention in our initial contract!

Dr. Kamile Lim & Dr. Nashwa Elrashidy
Diablo Dental Group

If you are hesitant at all or don’t know who to choose as your dental consultant, look no further! As I began my start-up children’s dental practice, Gene St. Louis has been an integral part of my journey, growing and teaching me things I never knew I needed to know. She carries a wealth of knowledge and connections. She will help you to establish systems and guide you towards bring the vision you’ve carried into a reality. Gene was with me and for me through the joyous and tough times. She will fight FOR you and help push you towards your success. She continues to be my go to person when I have questions, and she ALWAYS makes herself available. Gene St. Louis and her team will be the best investment you've made for yourself!

Dr. Brittany Su
General Dentist-Pediatric Focus- Reseda, CA

I wanted to take a moment to express my sincerest gratitude for your invaluable contributions and support throughout the past year. Your expertise, dedication, and professionalism have truly made a difference in my practice, and I am deeply thankful for all the hard work you and your team have put in. Your insights and guidance have been instrumental in achieving our goals and overcoming various challenges [...] Thank you once again for your outstanding support and collaboration over the past year.

Dr. Tommy Duong
Rivanna Dental Care

I had an outstanding experience with Gene! Gene's expertise and support was critical in my journey of building a start-up and transitioning to practice ownership and management. She has a wealth of knowledge on all aspects of the process and has made herself readily available for any and all questions that have come up. Gene has also provided an encyclopedic quantity of written practice management materials, which are of the highest quality. Countless times, she has steered me in the right direction, and saved me copious amounts of time and money. I highly recommend Gene and her team!

Dr. Natalia Rozenfeld
General Dentist- Scottsdale, AZ

I am collaborating with Gene on my pediatric dental start-up, she has been absolutely phenomenal throughout this journey. From guiding me and ensuring I don't overlook any crucial steps, to offering valuable recommendations for every aspect required for a successful start-up, to being readily available to answer my late-night texts and calls and providing reassurance. Working with Gene and her team has been a great experience, and I highly recommend them to anyone in a similar venture.

Dr. Yamila Garber
Growing Smiles Pediatric Dentistry- Hallandale Beach, FL.

We had the pleasure of working with Gene St. Louis Consulting and I cannot recommend their services highly enough! Their expertise in the industry was evident from the very beginning, and their personalized approach to us was exactly what we needed. They took the time to understand our unique challenges and goals and provided us with practical, effective solutions that helped us start our own practice. Their guidance and support were invaluable, and we are grateful to have had the opportunity to work with such a knowledgeable and professional consultant.

Dr. Babak Javidi & Dr. Azar Parsafar
Pediatric Dentist & General Dentist

Gene and her team are fantastic. She helped me start my endodontic practice and was a wonderful resource. I was prepared and able to establish a dream practice with her help. Gene is one of the best in dental--she was available anytime I needed her advice and help. Molly and Paige are wonderful as well and everyone truly cares about my practice and me. I cannot say enough good things about this consulting group! It is the best decision I made to use Gene and her team in my start-up. I could not be as successful right away without them. Using GSL Consulting is worth the expense. If you are planning to start a dental practice, you need to be using Gene!

Katie Kickertz

My wife started her dental office about a year ago and Gene has been super helpful from day 1. She has all the answers and knows the “behind the scenes” of all the players. It’s refreshing to have someone in your corner.

Most of the vendors are getting a cut for every referral they make, so you don’t know if a vendor is legitimately good or if your referral is getting a kickback. Gene doesn’t accept kickbacks, so if she refers to a vendor (there will be a lot of them!!) you know they are the best!!!

We call her the Godmother of the office because we call her in a panic constantly!!

Naveen Jethwani
Trooth and Smiles-General Dentist Irvine, CA

"Gene St. Louis Dental Consultant Company, led by the remarkable Gene St. Louis and Paige Marshall, are an absolute game-changer in the dental industry. Gene and Paige  bring a wealth of knowledge, experience, and innovation to every consultation, and their passion for helping dental practices thrive is truly inspiring. I value Gene St. Louis's unique perspective and unwavering support in navigating the challenges of our field. Her tailored strategies have revolutionized the way I approach patient care, practice management, and professional growth. The impact of their guidance is evident in the success and satisfaction of our practice. With Gene St. Louis consultants at the helm, I have full confidence that our practice is on the path to continued success. Thank you, Gene St. Louis Dental Consultant Company, for your exceptional service and commitment to excellence!

Kristy Young

As a dentist navigating the transition after our retiring partner left, we knew we needed to overhaul our systems and improve efficiencies, but we had no idea where to start. Overwhelmed and drowning in busy work, we sought the expertise of Gene St Louis Consulting. From the moment we met Gene and Paige, we knew they were the key to achieving our goals. Their confidence was contagious, making it easy to trust them immediately.

Dr. Katie Stewart
SDY Dental Bismark, ND

What clients have to say

If you are hesitant at all or don’t know who to choose as your dental consultant, look no further! As I began my start-up children’s dental practice, Gene St. Louis has been an integral part of my journey, growing and teaching me things I never knew I needed to know. She carries a wealth of knowledge and connections. She will help you to establish systems and guide you towards bring the vision you’ve carried into a reality. Gene was with me and for me through the joyous and tough times. She will fight FOR you and help push you towards your success. She continues to be my go to person when I have questions, and she ALWAYS makes herself available. Gene St. Louis and her team will be the best investment you've made for yourself!

Dr. Brittany Su
Dr. Brittany Su
General Dentist-Pediatric Focus- Reseda, CA

I had an outstanding experience with Gene! Gene's expertise and support was critical in my journey of building a start-up and transitioning to practice ownership and management. She has a wealth of knowledge on all aspects of the process and has made herself readily available for any and all questions that have come up. Gene has also provided an encyclopedic quantity of written practice management materials, which are of the highest quality. Countless times, she has steered me in the right direction, and saved me copious amounts of time and money. I highly recommend Gene and her team!

Dr. Natalia Rozenfeld
Dr. Natalia Rozenfeld
General Dentist- Scottsdale, AZ

I am collaborating with Gene on my pediatric dental start-up, she has been absolutely phenomenal throughout this journey. From guiding me and ensuring I don't overlook any crucial steps, to offering valuable recommendations for every aspect required for a successful start-up, to being readily available to answer my late-night texts and calls and providing reassurance. Working with Gene and her team has been a great experience, and I highly recommend them to anyone in a similar venture.

Dr. Yamila Garber
Dr. Yamila Garber
Growing Smiles Pediatric Dentistry- Hallandale Beach, FL.

We had the pleasure of working with Gene St. Louis Consulting and I cannot recommend their services highly enough! Their expertise in the industry was evident from the very beginning, and their personalized approach to us was exactly what we needed. They took the time to understand our unique challenges and goals and provided us with practical, effective solutions that helped us start our own practice. Their guidance and support were invaluable, and we are grateful to have had the opportunity to work with such a knowledgeable and professional consultant.

Dr. Babak Javidi & Dr. Azar Parsafar
Dr. Babak Javidi & Dr. Azar Parsafar
Pediatric Dentist & General Dentist

My wife started her dental office about a year ago and Gene has been super helpful from day 1. She has all the answers and knows the “behind the scenes” of all the players. It’s refreshing to have someone in your corner.

Most of the vendors are getting a cut for every referral they make, so you don’t know if a vendor is legitimately good or if your referral is getting a kickback. Gene doesn’t accept kickbacks, so if she refers to a vendor (there will be a lot of them!!) you know they are the best!!!

We call her the Godmother of the office because we call her in a panic constantly!!

Naveen Jethwani
Naveen Jethwani
Trooth and Smiles-General Dentist Irvine, CA