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StartUp Elite Program

For dentists looking to open a practice from scratch for the first time

Dental school doesn’t teach students business operations. That’s where we come in. We teach dentists and their teams the business side of dentistry. You will learn the systems required to measure and monitor your practice. We’ll introduce you to a team of trusted advisors from many fields you’ll need to interact with. We’ll help negotiate bids, review architectural drawings and real-estate contracts. We’ll make sure your website and marketing are up to industry standards. We will hold your hand for the first year while you build your practice, ensuring you are making the best choices which is crucial when you’re just starting out.

WHAT WE DO

Guidance | Working side by side, we assist you from the inception to the completion of building your practice. Whether it’s creating a business plan or reviewing architectural drawings, we are right there with you every step of the way.

Education | Dental school doesn’t teach students business operations. That’s where we come in. We provide Leadership Executive Training to teach dentists and their teams the business side of of dentistry. You will learn the systems required to measure and monitor your practice.

Relationships | You will need to work with a team of trusted dental advisors as you build your dental practice. We have conducted the due diligence on all the professionals we recommend nationwide ensuring you will receive the best possible support.

Observation | During our office visits, we will observe interactions with patients. We will coach you and your team on best practices based on what we observe. This ensures learning how to create successful interactions with real examples.

Measurement | How does your team measure up? How can you help them, and your business thrive? We provide system accountability and performance measurements each month to monitor your team’s progress.

Follow-Up | Once your doors open and the Action Plan we’ve created together is implemented, we will come back to your practice to analyze your progress. In addition, we will follow up with telephone coaching monthly or as needed as until your year comes to a close.

SNAPSHOT

What You Can Expect

Throughout the startup journey, Gene St. Louis Consulting works with you to achieve a streamlined process for your practice buildout and business systems. Here is a snapshot of what you can expect:

Customized Business Plan and Vision
Three Years of Goal Setting
Financial Lending Options
Demographic Report
Real Estate Selection
Lease Review
Design and Floor Plan Review
Contractor Selection
Equipment-Technology
Permitting with Government Agencies

Leadership Executive Training
Internal and External Marketing
Interviewing and Hiring
Staffing and Training
Job Roles
Patient Flow
Scheduling
Daily Operations
Overhead Management
Insurance Systems

TIMELINE

Start | Prior to initial on-site visit

Create a Business Plan to include vision, mission, and budget
Demographic report review and secure location
Relationships confirmations and bid reviews
Collectively completing all the actions items steps listed on previous pages (Steps 1-7)
On-site one-on-one Leadership Executive Training occurring 2-3 month ahead of opening
Interview and hiring of team
Telephone skill training
Bi-Weekly coaching with doctor regarding monitoring progress of the practice action items

Month 1 | Initial on-site visit — 4 days in office

Facilitating the Soft Opening Day which occurs one week before official day
Onsite Training Day 1: No patients are scheduled this day. Day 1 consists of presenting the business systems that will be running your business, a step-by-step plan of action for the practice and training. During this approximate eight-hour training you will be invited to comment, ask questions and even video tape if you choose.
Onsite Training Day 2: We will be observing and coaching while patients are scheduled, helping to guide the flow of the day to ensure practice success in real time. The doctor(s) should be prepared to have lunch with the consultant. This time is spent reviewing over the morning schedule and focus on moving forward on training and implementation the specific remaining systems in the afternoon.
Presentation of Action Plan: Focused afternoon training based on the morning observation. A presentation and implementation of your monthly statistical data reporting is included in the afternoon training.
Practice Manual: You will receive an extensive practice protocol manual that documents the consultants trainings and step-by step plan of action, and training and implementation tools to enhance the practice and its profitability. Special attention is given to the organization of the protocol manual, allowing the team to use it a s a daily guide when implementing the recommended system protocols. The manual also includes a summary listing of all proposed action items to be implemented in the first thirty days and is prefaced by the team member(s) accountable for its implementation. A six-month detailed action plan will be delivered within the next thirty days.
Measuring Progress: The goals and measurements of your practice will be monitored monthly and reported to you by your personal consultant to gauge the progress of the team’s efforts over your first twelve months.

Months 2-6

Video conferencing coaching with doctor/team includes:

Monthly monitoring progress
Implementation updates and coaching
Overhead Analysis

Months 7

Your personal consultant comes back to the practice and analyzes your progress. A presentation to the entire team focuses on additional goals and objectives for the future as well as onsite assistance in implementation and any additional training.

Months 8-12